Returns Policy
Within 30 days of delivery of your shipment (including gifts), you may return any items to Wellpath Clinic.com, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error):
* Any product in its original condition, and
* Product is unopened and unused
Please note that we cannot accept the return of opened items or items returned more than 30 days past delivery. We can only process returns and refunds for items purchased at Wellpath Clinic.com from the original purchaser using the original form of payment. We cannot exchange items.
Refunds
We'll notify you of your refund via e-mail after we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.
If you paid for all or part of an item you want to return with a promotional coupon or code and the code has not expired, that part of your refund will be credited to your account, and will be available to use the next time you place an order at Wellpath Clinic.com. Please note, however, that the original expiration date still applies.
Returning Shipments without a Packing Slip
If you ordered an item that you want to return but can't find the packing slip, you can still return it. Please call us in advance so we can locate our copy of your original packing slip. We’ll email it to you so you can include with your return.
If you want to return an item that was given to you as a gift, you can also return it. However, you will need to call us so we can locate and send you the original packing slip so that you can include it with your returned items.
Just Call Us
For any product purchase or return related questions, just give us a call at (416) 972-0770 or email us at live.well@wellpathclinic.com. A member of our Wellpath Clinic team will be happy to help you.
